Emblaze-VCON HD3000 Guía de usuario Pagina 162
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Chapter 15 Troubleshooting
150 Emblaze VCON HD3000 User’s Guide
15.3 Video/Audio
15.4 Software Upgrade
Condition Solution
After startup, the screen
is black.
1. Verify that the TV monitor is on.
2. Verify that at least one camera is connected
securely.
3. Switch to another camera. On the remote
control, press <CAM> and then the arrow
buttons until a camera view is visible.
During a conference
over the Internet, the
video and audio quality
are poor.
T The Internet connection is either limited or
insufficient. Call at a lower bitrate.
The remote party cannot
hear you, but you can
hear them.
1. Verify that the microphones and TV monitors on
both the local and remote sides are connected
properly and securely.
2. Press <Menu> and select Audio. Make sure that
the tabletop microphone is the selected audio
input.
Condition Solution
The “Upgrade cannot
start” message appears.
T Press <Menu> and access the Options>Security
dialog box. Select Enable Remote Upgrade.
Following the upgrade, a
configuration dialog box
appears automatically.
T If the upgrade is unsuccessful, the HD3000
enters Installer Mode. Verify that the displayed
LAN configuration is correct and run the
Upgrade program again.
Menu
Menu
- Group Videoconferencing 1
- Limited Warranty 3
- Safety Notice 4
- FCC Warning 4
- The FCC Wants You to Know 4
- About This User’s Guide 6
- Page Type of support 8
- TABLE OF CONTENTS 9
- Table of Contents 10
- 1WELCOME TO HD3000 13
- 1.1 HD3000 Features 14
- Chapter 1 Welcome to HD3000 15
- Feature HD3000 HD3000LT 15
- 1.2 HD3000 System Components 18
- Additional Accessories 19
- 2SETTING UP HD3000 21
- Chapter 2 Setting Up HD3000 22
- Connecting a Single Monitor 23
- TV monitor to the HD3000 23
- Select Monitor 24
- Select TV1 24
- Monitor Mode 24
- Right=Red) 27
- Connecting the LAN 33
- • External speakers 36
- • Multiple cameras 36
- • PTZ camera 38
- • Power supply and power cord 38
- • S-Video cable 38
- • RJ-45 Camera control cable 38
- Set VCR Audio Mix 44
- Connecting an Audio Mixer 45
- 3GETTING STARTED 47
- ³ To shut down the HD3000 48
- 3.2 The Remote Control 49
- 3.3 HD3000 Screens 50
- 3.4 Navigating in HD3000 51
- Entering Data 52
- Chapter 3 Getting Started 53
- Before Calling 54
- 4VIDEOCONFERENCING BASICS 57
- ³ To set Manual Answer 58
- Automatic Answer 59
- Other Call Answering Options 60
- Select Auto Generate 64
- Phonebook Entries 64
- Select Options 64
- 4.3 Starting Videoconferences 66
- Navigate to a letter tab 67
- Calling Through Gateways 70
- 4.4 Ending Videoconferences 73
- 5NETWORK CONFIGURATION 75
- LAN Connection 77
- Advanced Properties 82
- Value Description 84
- Define the speed of the 85
- 6VIDEO AND AUDIO ADJUSTMENTS 89
- Selecting the Current Camera 92
- Controlling the Camera 93
- Display Modes 96
- 6.2 Adjusting the Audio 100
- • Mute the incoming audio 100
- • Mute the outgoing audio 100
- Selecting a Microphone 102
- Setting Mixing Modes 103
- Select an audio 104
- Enabling Echo Cancellation 105
- Set the gain level 106
- MBEDDED MCU 107
- 7.2 HD3000 as Chair 110
- Controlling the Floor 112
- Select to turn on 113
- Changing the Chair’s View 114
- Disconnecting a Site 116
- 7.3 HD3000 as Site 117
- Requesting the Floor 118
- Returning the Floor 118
- Changing the Site’s View 119
- 7.5 Multipoint Call Status 121
- 8STREAMING MEDIA 125
- Chapter 8 Streaming Media 126
- Select Network 126
- 9DATA AND APPLICATION SHARING 129
- 9.3 Opening a Data Connection 130
- • Sharing with non-HD systems 131
- • Streaming 131
- Streaming Data 133
- Enabling H.239 Dual Streaming 135
- 10 HD3000’S WEB MANAGEMENT 137
- MULTICAST 141
- ELEPHONY EXCHANGE FUNCTIONS 143
- 12.2 Call Exchange Services 145
- • Call Forward 145
- • Call Transfer 145
- Call Transfer 147
- Simplified Gateway Dialing 149
- 13 SYSTEM SECURITY 151
- Chapter 13 System Security 152
- 13.2 Security Properties 154
- 13.3 Locking the HD3000 156
- 14 CALL LOGGING 157
- 14.2 Viewing the Call Log 158
- 15 TROUBLESHOOTING 159
- 15.2 Starting HD3000 161
- 15.3 Video/Audio 162
- 15.4 Software Upgrade 162
- 15.5 Unsuccessful Call 163
- 15.6 Streaming Media 163
- AMULTI-LANGUAGE INTERFACE 165
- BSOFTWARE UPGRADE 167
- Enable Remote Upgrade 168
- Appendix B Software Upgrade 169
- Select Version 170
- B.2 Upgrading from the HD3000 171
- Manual Upgrade 172
- B.4 Installer Mode 174
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